TRABAJO HELP DESK LEVEL MÁLAGA, MÁLAGA

Seleccionamos un/a técnico/a help desk para empresa situada en málaga... ¿cuáles serán las funciones?... atención al cliente... ¿cuáles son los requisitos?...

Seleccionamos un/a técnico/a help desk para empresa ubicada en málaga... resolución de incidencias... la persona seleccionada realizará las siguientes funciones:...

Your mission to develop and manage the service desk team... ensure the service desk team adheres to key performance indicators (kpis) such as first contact resolution...

Monitor incident and request queues, ensuring tickets are handled in accordance with our slas and service level objectives... as a service desk specialist, you will...

Monitoring incident and service queues, ensuring tickets are handled in accordance with agreed operational level procedures and slas... create and maintain documentation...

There is a high level of organization and physical tasks in this role, requiring structure, accuracy and attention to detail... relocation package for you and your...

We also help finance processes automating them where possible to reduce costs and increase team efficiency... at ebury, you can be whoever you want to be and still...

Have a good level of english fluent in english... our mission is to contribute to help more people and business prosper... experience in tracking the customer satisfaction...

Work alongside customer service desk and software engineers in response to security incidents and vulnerabilities, assist with conducting root cause analysis and...

help to ensure slas... you are mostly autonomous, not needing much direct supervision or recurrent help... you’ll be accompanied by software engineers of our development...

We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries...

Relocation package for you and your family including soft-landing package services to help you settle in (applicable for relocation to malaga, if you are moving...

Working alongside customer service desk and software engineers and assist with conducting root cause analysis and post mortems... four weeks per year to work from...

Show a high level of self-direction – you are responsible for your own backlog quality, and will need to manage your own day to day tasks with alacrity...

We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries...