TRABAJO ANALYTICAL SERVICE MANAGER QUALITY MADRID, MADRID

• analytical mind-set... the service catalogue manager has experience in it operations, process analysis, business service management, service discovery with a background...

Report project quality kpis... regular interlocutors:department of corporate quality... analyze and enforce contract quality clauses during contract execution...

analytical skills: excellent problem-solving abilities and analytical thinking... continuous improvement: identify opportunities for service improvement and implement...

• carries out the product manager responsibilities for the service catalogue management process... • experience in transformation and migration projects within service...

analytical and problem-solving skills... excellent customer service and good negotiating skills... confirm that service acceptance criteria are met...

·        experience in service business... ·        ehs  knowledge and quality mindset... you will be responsible for the service business...

Escalate critical risks and issues to the appropriate regional penetration testing manager and service lead that require immediate attention...

Ensure the service desk team adheres to key performance indicators (kpis) such as first contact resolution (fcr), response and resolution service level agreements...

As technical service manager you will be responsible for the following tasks:   primary contact for customers for discussions about sap technology and innovations...

€¢ strong problem solving, decision-making, and analytical abilities... it guarantees the quality of the it production services provided to its clients with respect...

Fluent in english (oral and written) proven commitment with quality control policy and quality management system... critical thinking, with excellent analytical...

Critical thinking, with excellent analytical and problem-solving skills... fluent in english (oral and written) + proven commitment with quality control policy and...

analytical mindset to develop effective quality strategies for dealing with current and future industry trends... the quality business partner will provide strategic...

Organisational reporting direct reporting: regional center installation manager or rc / po field operation manager functional report line to project manager (during...

Oversee internal quality concessions, ensuring traceability and adherence to quality standards... expertise in ms office and quality management software applications...