TRABAJO CUSTOMER JOURNEY OPTIMISATION MADRID, MADRID

Who you’ll become    the specialist customer success manager (s-csm) works directly with customers to guide them through their business journey with our solutions...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

Strong leadership and customer interaction skills... as the customer success manager/aftermarket service manager, you'll blend customer goals with business objectives...

) in order to minimize incoming customer queries... ) handles very difficult and sensitive customer complaints... ability to weight customer needs and demands towards...

Understanding of american express customer systems... know your customer (kyc) and customer due diligence (cdd) experience is an advantage ·      ...

Responsibilities you will be performing analysis and remediation activities to complete customer files... preferred qualifications know your customer (kyc) and customer...

Develop annual marketing campaigns in collaboration with various departments to maximize conversion and integrate into the student customer journey...

Preferred qualifications: experience in a customer facing role or a contact center environment additional details: location: madrid workplace flexibility: full time...

Deliver world-class customer service, offer custom solutions and negotiate a positive outcome for the customer and american express... experience in a customer facing...

Define new features and functionality in a/b tests in close collaboration with customer journey analysts, product managers and the design team...

In your role as a conversion optimisation manager for, autohero...   define new features and functionality in a/b tests in close collaboration with customer journey...

Our ambition in sustainability is empowering (y)our sustainability journey... at ing we are looking for a customer processes and third-party relationship specialist...

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day...

Anticipate customer needs and take proactive steps to meet and resolve them... must embody the american express vision to provide the world's best customer experience...

customer service experience in french market desired but not essential... support customers through the application journey as well as processing and analysing the...

Anticipate customer needs and take proactive steps to meet and resolve them... must embody the american express vision to provide the world’s best customer experience...