TRABAJO CUSTOMER SERVICE EUROPEAN MARKETS MADRID, MADRID

customer centric mind-set... solid customer relationships are our main goal... what you’ll bring: customer focused with ability to identify and solve problems...

Join us on our exciting journey! position purpose we are looking for a customer service professional with experience maintaining  data bases in uk o join our multicultural...

Languages were hiring for: english or one of the following: dutch french german italian polish norwegian czech portuguese spanish swedish finnish flemish danish...

Lead initiatives to improve service revenue, contract penetration, and customer retention...   experience with cloud-based service platforms (e...

You will do this based on customer requirements and signify service policies... furthermore, you will: present results to the service manager/proposal manager /...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

As a board customer success manager, digital success, you will leverage board customer community, academy and other tools to automate the customer experience and...

Location/region: france or italy or spain – close to an international airport with direct connections to european capitals reports to: sr director, service emeai...

Implements client feedback to refine service delivery... ) supervises daily operations to ensure smooth service delivery...   crisis management quickly identifies...

Handles sensitive customer complaints...   qualifications experience in managing customer service teams experience with e-commerce environment...

This position reports to the iberia service manager and is part of the iberia service team... responds to customer support calls within an assigned territory...

customer support representative - swedish speaker... • provide best-in-class service to all incoming client queries related to morningstar products and services...

Assistant vice president, european corporate, asset finance... market innovators choose to work with us because of our agility, tech-forward approach, and exceptional...

Responsibilitiesprovide best-in-class service to all incoming client queries related to morningstar products and services... about the companymorningstar is a leading...

Support the implementation of the european retention program (ex... bringing us more opportunities to access clients and markets in the region...

Board days, board mastery programs, local and virtual user groups) educate partners on our platform roadmap run regular scheduled partner check-ins and progress...