TRABAJO CUSTOMER SERVICE INSURANCE ASSISTANCE MADRID, MADRID

The s-csm oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress...

Data management: input relevant customer data into the case management system... record all the customer contact in order to track the activities... 00€ per yearexperiencia:atención...

Preferred qualifications: experience in a customer facing role or a contact center environment additional details: location: madrid workplace flexibility: full time...

Deliver world-class customer service, offer custom solutions and negotiate a positive outcome for the customer and american express... experience in a customer facing...

Knowledge of insurance company customer service is a plus... exclusive discounts for employees on santalucia's insurance offerings... at least 12 months of experience...

Anticipate customer needs and take proactive steps to meet and resolve them... service across multiple channels including phone (inbound and outbound), e-mail and...

Required experience:  experience in customer service... join us do you have a  native level of french ? would you like to work in one of the most prestigious companies...

Private medical insurance... able to handle complaints and analyze them, identifying root causes that might lead to the improvement of customer satisfaction...

Strong commitment to customer service and client satisfaction... contribute to ongoing improvements in customer service operations by following established procedures...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...

Delivering an excellent customer experience is key... as a customer care expert, you will play a key role in providing exceptional service to our customers by addressing...

) in order to minimize incoming customer queries... ) handles very difficult and sensitive customer complaints... ability to weight customer needs and demands towards...

Find your place in service on #teamamex... service:go above and beyond at a company that sets the standard for customer-first service as a brand built on going above...

Understanding of american express customer systems... know your customer (kyc) and customer due diligence (cdd) experience is an advantage ·      ...