TRABAJO CUSTOMER SERVICE ITALIAN FULL MADRID, MADRID

The s-csm oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress...

Preferred qualifications: experience in a customer facing role or a contact center environment additional details: location: madrid workplace flexibility: full time...

Workplace flexibility: full time... deliver world-class customer service, offer custom solutions and negotiate a positive outcome for the customer and american express...

Able to handle complaints and analyze them, identifying root causes that might lead to the improvement of customer satisfaction... specific knowledge: active knowledge...

French / portuguese or italian native speaker plus high english level... iqvia™ named in the international association of outsourcing professionals (iaop) global...

customer success partner involved in the accounts, to ensure customer success... supports de-escalations of critical customer situations & reviews sla service credit...

You will ensure the highest customer satisfaction... customer feedback and insightsgather customer feedback and insights to inform product development and improvement...

Keeping ahead of developments in customer service... developing customer service procedures, policies and standards for your organization or department...

Develop and execute customer training sessions, ensuring users are well-equipped to utilize our product to its full potential... manage and enhance customer satisfaction...

Test the product after service... communicate the results to the customer... request, and give support to, field service engineers... occasionally conducting trainings...

Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes...

If you match this description, get in touch! what you’ll do accepts and coordinate service requests through service tickets to the field service/support technicians...

customer trainer m/f/x   within your #oneteam   within the customer care organization division of the ovhcloud group, the product enablement team aims to deliver...

Familiarity with industry standards and quality service delivery... handle calls and communications professionally, ensuring exceptional service aligned with kpis...

We are looking for a senior business analyst with extensive experience in the servicenow platform, specifically in it service management (itsm) and customer service...

customer trainer h/f/nwithin your #oneteamwithin the customer care organization division of the ovhcloud group, the product enablement team aims to deliver public...

full access to ifeel’s psychological therapy services, including a dedicated psychologist... the ideal candidate will have:at least 5 years of proven experience...

The team drives service development, and industrialization, and provides key competence in customer delivery engagements... our team aims to impact customer perception...

Provide exceptional customer service by following established sales procedures... clientelingbuilding customer loyalty and ensuring personalised follow-up to maintain...