TRABAJO CUSTOMER SERVICE MANAGER MEDICAL MADRID, MADRID

What is the challenge?    oversee the operations of regional customer service representatives (csrs), and act as a regional service escalation point ensuring...

Cigna’s customer service team: our customer service team manages customer queries through different communication channels (mainly email and phone) providing timely...

Keeping ahead of developments in customer service... developing customer service procedures, policies and standards for your organization or department...

Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes...

Ad-hoc duties and responsibilities as requested / assigned by the customer service manager... other departmentsproviding support for the customer service department...

Continuous improvement: identify opportunities for service improvement and implement best practices to enhance service delivery... provider management: manage relationships...

If need of assistance collaborate with tender manager before, during and after tender process... reconcile sales against budget and target efforts strategically...

Data management: input relevant customer data into the case management system... record all the customer contact in order to track the activities...

customer centric mindset... excellent customer service and good negotiating skills... customer facing management experience is required... confirm that service acceptance...

This role involves supporting the coordination of vendor service teams, and ensuring customer satisfaction... ensuring suppliers are meeting service level agreements...

·        experience in service business... you will be responsible for the service business... a snapshot of your day   we are currently looking for a  service sales...

customer relations executive - account manager... you will act as an ambassador for the product and service at a customer... customer relations executive - fx dealing...