TRABAJO CUSTOMER SERVICE QUALITY ASSURANCE MADRID, MADRID

• document customer interactions meticulously and contribute to ongoing service enhancement initiatives... spanish speaking customer service jobs in greece - fully...

quality assurance knowledge:• experience with quality management systems (qms), quality control methodologies, and process improvement techniques...

customer centric mind-set... solid customer relationships are our main goal... what you’ll bring: customer focused with ability to identify and solve problems...

Here we all contribute ideas, make decisions and collaborate so that each customer feels unique, special and fully satisfied with our service... additional informationpermanent...

You demonstrate outstanding leadership and customer service skills, always prioritizing client needs... oversee the management of subcontractors, ensuring quality...

Perform quality control of maintained data and apply corrections as required... join us on our exciting journey! position purpose we are looking for a customer service...

Lead initiatives to improve service revenue, contract penetration, and customer retention...   experience with cloud-based service platforms (e...

You will provide the evidence of conformity to processes and requirements to programme quality assurance to ensure the satisfaction of customer requirements...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

Job profile for field services technicianresponsibilities will include but not be limited to:provide installation, service and troubleshooting support on industrial...

Implements client feedback to refine service delivery... ) supervises daily operations to ensure smooth service delivery...   crisis management quickly identifies...

Strong customer service skills and customer centric attitude... you will proactively support multinational underwriting teams by delivering high quality customer...

Key responsibilities    guarantee service delivery excellence through comprehensive incident, change, service request, and problem management    ensure high-quality...

This position reports to the iberia service manager and is part of the iberia service team... responds to customer support calls within an assigned territory...

• manage international customer complaints and returns, ensuring high service standards... ••••••••junior customer operations, awwg brandswho we are...

Rally and project management internal stakeholders to address customer issues in a timely manner to optimize customer sentiment... coordinate with internal stakeholders...

customer success operations manager... • act as an admin for our customer success platform, gainsight... • operational system management: manage uat testing and...

Analysis of customer feedback sources - including social media posts and customer service cases, to identify pain points, discover opportunities for improvement...

Deliver world-class customer service, offer custom solutions and negotiate a positive outcome for the customer and american express... experience in a customer facing...

customer service experience in german market desired but not essential goal oriented and kpi driven performer display a passion to serve by delivering outstanding...