TRABAJO CUSTOMER SUCCESS LEAD ITALIAN MADRID, MADRID

As a board customer success manager, digital success, you will leverage board customer community, academy and other tools to automate the customer experience and...

Team management and service culturebuild and lead a multidisciplinary customer service team, promoting collaboration, continuous learning, and customer orientation...

Drive adoption of platform features that will lead to a better customer experience and better retention... rally and project management internal stakeholders to...

lead quarterly okr definition and tracking for your segment... drive and monitor key customer identity kpis including: onboarding cost per verified customer kyc...

Handles sensitive customer complaints... proficient level in english language and italian language... ability to weight customer needs and demands towards business...

Join us as a sales customer success account manager - csam - based in madrid (french market)! as a customer success sales account manager, you will lead your customers...

Experience working with cross-functional teams to drive client success... lead by example: drive others to achieve their highest potentialities...

Sales project lead & client success... • lead commercial projects involving cross-functional internal teams and external stakeholders... what you bring...

customer centric mind-set... solid customer relationships are our main goal... able to handle complaints and analyze them, identifying root causes that might lead...

Experience in customer service (preferential factor)... knowledge of italian is a must... your passion, leadership, motivation and daily dedication to delivering...

And we celebrate shared success as goals and milestones are achieved... requirements:   proven experience in revenue operations, customer success operations, or...

We are seeking a highly skilled and experienced customer experience lead to join ourglobal team... the customer experience lead will join the digital hub business...

Collaborate with product r&d and customer success teams to ensure customer satisfaction and continuous improvement... represent liveu at trade shows industry events...

What you'll offer proven experience in a customer success leadership role, preferably within the edtech sector... develop and implement client success strategies...