TRABAJO CUSTOMER SUPPORT SENIOR DIRECTOR MADRID, MADRID

Within global customer service, top talent provides consulting, professional, and technical services to drive customer outcomes... the digital customer experience...

As part of the technical support help desk and support system provide first class support to our clients post-delivery... provide system administration and maintenance...

This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy... ) knowledge of linux (including...

Provide customer feedback to internal functions (i...   for complex opportunities, may own with support from broader applications team or may support another more...

By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post-sales delivery and support orchestration...

§ periodically report to the marketing director... ) that implies customer stories such as customer cases (writing or translating), videos, and new “ready-to-use”...

support the blueprinting process, gathering customer requirements and expectations... customer project manager, technical team)... serve as liaison between customer...

We define services to support ericsson market area (ma) customer engagements beyond standard ericsson product software capabilities... our team aims to impact customer...

● monitor the voice of customer to ensure we are solving problems and meeting (or exceeding) existing expectations from the partner and customer...

Provides timely resolution and consistent customer communication... end result should be high level of customer satisfaction... conduct analysis and research of...

The premium support team plays a pivotal role in board’s customer success strategy by providing industry leading post-implementation support...