TRABAJO ITALIAN TECHNICAL CUSTOMER SERVICE MADRID, MADRID

Record all the customer contact in order to track the activities... data management: input relevant customer data into the case management system...

Helpdesk / technical support background is required... french / portuguese or italian native speaker plus high english level... someone who understands technical...

Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes...

Ability to effectively communicate to both technical and non-technical audiences to support the delivery of service...     what is the challenge?    oversee the...

#li-mu1 spain-madrid we are looking for you if:  you haveminimun 2 yearsof experience in customer service or customer care or contact center roles...

Individuals with at least 6 months of experience in customer service... we are currently looking to add phone operators for our customer service team at our offices...

Respond promptly and professionally to customer inquiries and provide technical assistance services mainly using our ticketing system or in-person interactions...

Helpdesk / technical support background is required... someone who understands technical troubleshooting (eg: active directory, lan, sound card, routers, etc...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

Within global customer service, top talent provides consulting, professional, and technical services to drive customer outcomes... the digital customer experience...

Establish and maintain strong customer relationships through excellent service and knowledge of customer needs... willingness to travel and attend customer meetings...

customer satisfaction: ·        maintain customer’s satisfaction at acceptable levels and resolves customer satisfaction issues...   key requirements:   management:...

Conduct analysis and research of moderately complex technical customer problems... provides timely resolution and consistent customer communication...

Strong service attitude and initiative to investigate technical issues... o perform technical trainings to clients... write and maintain high-quality technical documentation...

• providing top-quality technical service, helping to ensure customer satisfaction, and strengthening customer relationships... customer success engineer - (remote)...

·        experience in service business... ·        define  bid/win strategy  and developing technical solutions to meet customer needs...