TRABAJO PROCESS ADOPTION LEAD CUSTOMER MADRID, MADRID

Job profile summary: the process improvement lead is a key member of the clinical trial payments (ctp) operational excellence team and is core to ensuring ctp is...

process description... process and utility p&id's... coordinate the process team activities... theoretical knowledge of process design methods & tools...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

Taking into consideration other lob process evolutions... customer experience: focus on enhancing the overall customer experience through digital and non-digital...

·        promote continuous process improvement practices through process metrics/kpis, dashboards, and role accountabilities... ·        demonstrated commitment...

You will ensure the highest customer satisfaction... monitor customer usage and adoption of our saas products and provide recommendations for optimization...

You will ensure the highest customer satisfaction...   •    monitor customer usage and adoption of our saas products and provide recommendations for optimization...

Technical expertise: familiarity with business process management, process excellence, or related technologies... with over enterprise customer deployments across...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...

Delivering an excellent customer experience is key... contribute feedback on our customer facing digital tools, and how to optimize self-serve for our customers...

He/she understands how the products fulfill the business needs the industry process consultant contributes to increasing the deal size, accelerate deal signature...

Accountabilities: project leadership lead high complex cross functional cross regional process improvement projects as well initiatives... standardization and documentation:...

customer success excellence: lead and build the customer success team to ensure partner satisfaction, strong client relationships, and measurable outcomes...

With over enterprise customer deployments across nearly every industry, the celonis process intelligence platform uses process mining and ai to give you a living...

Our professionals reach across disciplines and borders to develop and lead global initiatives... execute daily customer penetration testing request and oversee requests...

You lead the way... experience around creating and reporting process related metrics... join team amex and let's lead the way together... proactively identify opportunities...