TRABAJO SERVICE DESK TECHNICAL CUSTOMER MADRID, MADRID

customer success partner involved in the accounts, to ensure customer success... supports de-escalations of critical customer situations & reviews sla service credit...

Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes...

Your mission to develop and manage the service desk team... ensure the service desk team adheres to key performance indicators (kpis) such as first contact resolution...

As a service desk specialist, you will be at the forefront of providing advanced technical support and driving continuous improvement in our it services...

Ability to effectively communicate to both technical and non-technical audiences to support the delivery of service...     what is the challenge?    oversee the...

#li-mu1 spain-madrid we are looking for you if:  you haveminimun 2 yearsof experience in customer service or customer care or contact center roles...

Individuals with at least 6 months of experience in customer service... we are currently looking to add phone operators for our customer service team at our offices...

Respond promptly and professionally to customer inquiries and provide technical assistance services mainly using our ticketing system or in-person interactions...

Right now, we are looking for a jr adv service desk analyst to join our team! you will be the key person  for solving any technical difficulty which may arise and...

Helpdesk / technical support background is required... someone who understands technical troubleshooting (eg: active directory, lan, sound card, routers, etc...

Identify and address client needs, selling appropriate services to enhance customer engagement... highly organized, able to manage multiple clients at different...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

Within global customer service, top talent provides consulting, professional, and technical services to drive customer outcomes... the digital customer experience...

Optimize sales processes: analyse current capital & service sales operations, proposing and implementing improvements to increase efficiency, productivity, and customer...

Develop and maintain the customer relationship on the technical interface, influence the key personnel of technical decision-making... lead conversation with customers...

Establish and maintain strong customer relationships through excellent service and knowledge of customer needs... willingness to travel and attend customer meetings...

Conduct analysis and research of moderately complex technical customer problems... provides timely resolution and consistent customer communication...