TRABAJO SWEDISH IT CUSTOMER SERVICE MADRID, MADRID

The s-csm oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress...

What is the challenge?    oversee the operations of regional customer service representatives (csrs), and act as a regional service escalation point ensuring...

Preferred qualifications: experience in a customer facing role or a contact center environment additional details: location: madrid workplace flexibility: full time...

Deliver world-class customer service, offer custom solutions and negotiate a positive outcome for the customer and american express... experience in a customer facing...

Outgoing calls for customer clarification requests... analysis of customer accounts in sap and icon systems... customer operations with swedish and english international...

At eurofirms services, we are looking for a customer service operations specialist with fluent english... are you passionate about the world of new technologies?...

Proven customer service experience... service description: customer service with english with experience in the logistics sector... ensure that the customer receives...

Anticipate customer needs and take proactive steps to meet and resolve them... support non-production functions as needed to help the team maintain optimal service...

Able to handle complaints and analyze them, identifying root causes that might lead to the improvement of customer satisfaction... together we strive to create an...

Iqvia™ named in the international association of outsourcing professionals (iaop) global outsourcing 100® list which recognizes the world’s best service providers...

Previous experience in customer service and similar positions valuable... offer: contract duration: it long durationsalary: 23... identify required changes to the...

Iqvia\u named in the international association of outsourcing professionals (iaop) global outsourcing 100&rerg; list which recognizes the world's best service providers...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

customer success partner involved in the accounts, to ensure customer success... supports de-escalations of critical customer situations & reviews sla service credit...

Experience with service now... manage/monitor it service desk incidents and service request via the call management system... prioritising and allocating within...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...

it security policies and directives... the it infrastructure standard and strategy... discover the power of it excellence... build service and project status reports...