TRABAJO CUSTOMER SERVICE HELPDESK IT MÁLAGA, MÁLAGA

Previous experience in customer service is highly valued, as well as the ability to work in a fast-paced, results-oriented environment... the ability to work independently...

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Requirements technical skills: proven work experience in a customer service or helpdesk role (2-3 years)... conform to and enforce company's it security policies...

You will also be responsible for delivering exceptional customer service and ensuring a positive experience for all customers... create and develop customer journeys...

Your key responsibilities assisting in it application security assessments (it application controls, it general controls, segregation of duties analysis)...

Technology risk it auditor senior senior it auditor the opportunityour business consulting - technology risk team support to the financial audit in account analysis...

Conform to and enforce company’s it security policies... maintains accurate it assets (hardware and software inventory)... the successful candidate will be responsible...

What’s in it for you     we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

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Technical experienceunderstanding of how to build and operate it services as a service... knowledge of cloud it architectures and landscapes...

As a senior customer support specialist, you will work with the sales and customer support teams, supporting a global client base consisting of the world’s top banks...

This role requires a blend of customer service, project management, and strategic problem-solving skills... proficiency in crm tools such as salesforce and a solid...

Ensure proper implementation of service procedures and customer care... handle incidents and special guest requests, ensuring customer satisfaction... com/maps?q=ac%20hotel%20malaga%20palacio%2c%20cortina%20del%20muelle%c%20malaga%2c%20spain%2c%20spain%2c%)...

Previous experience in technical support it helpdesk or customer service is a plus... maintain accurate records of customer interactions and solutions...

itil certification or equivalent it service management knowledge... experience leading or managing process improvement initiatives in an it environment...

Duties and responsibilities: provide 1st level it support to the client employees via phone mail and chat or via selfservice portal provide support to clients employees...

Preparing compelling commercial and technical service proposals... responding promptly and efficiently to customer or partner inquiries... take the leap!join a forward-thinking...