TRABAJO SENIOR QUALITY CUSTOMER SERVICE MÁLAGA, MÁLAGA

If you're looking to grow and be inspired, as a customer service sales representative in valencia (on site), you will be part of our team of game-changers who...

If you're looking to grow and be inspired, as a customer service sales representative in valencia (on site), you will be part of our team of game-changers who are...

As a senior customer support specialist, you will work with the sales and customer support teams, supporting a global client base consisting of the world’s top banks...

Oversee internal quality concessions, ensuring traceability and adherence to quality standards... expertise in ms office and quality management software applications...

Define indicators which allows measure the service quality and enable the decision making based on data... ensure the process documentation is at the best quality...

Ensure the service desk team adheres to key performance indicators (kpis) such as first contact resolution (fcr), response and resolution service level agreements...

Experience in applying ai/ml to solve customer problems would be a bonus quality is important to us, we expect your code to be testable and well covered with unit...

More specifically, you will be expected to:create new sap solutions to meet customer needs and requirements;enhance existing custom sap solutions in response to...

Experience in working in a service outsourced environment / experience working with multiple service partners... participation in pre-sales technical consultancy...

Your responsibility will be also to manage the quality of implementation projects...   across our 10 locations and 21 cities, we work with teams from all service...

service centers of excellence to support the latter through technology, innovation, agility, sustainability of skills and cost optimization...

Exceptional communication and negotiation skills, especially with senior executives... identify and address client needs, selling appropriate services to enhance...

· strong understanding of the software development lifecycle (sdlc) and quality assurance processes... mental and physical health assistance programin which you...

customer satisfaction: work closely with the customer service team to enhance the customer experience, resolve issues quickly, and drive customer loyalty and retention...

Strong customer orientation, commitment, and emotional intelligence... leading as the primary strategic business leader, ensuring exceptional hotel operations that...

The mobile apps team is responsible for the strategy, design and platform quality for our mobile apps... we are working on consumer facing initiatives to improve...

Present work back to senior stakeholders, and translate complex problems & esoteric technical solutions for a business audience... use a combination of web metrics...

(feel special): • manage and monitor the quality (compliance with standards, analysis of results in customer surveys, quality management on line, mystery guest,...

Excellent managerial & interpersonal skills ability to empower, mentor and develop people good leadership skills and potential outstanding selling skills customer...

Leading the implementation of security best practice, guidelines and configuration as part of the migration of enterprise and platform tooling from on-premise to...