TRABAJO FRANCHISE HOTEL GUEST SANT ADRIÀ DE BESÒS, BARCELONA

Department: guest relations... assist with training hotel staff on guest service best practices and vip protocols... ability to adjust services and approach based...

Promote all hotel functions and facilities... assist guest with general information when front office is not available... previous experience in an upscale or lifestyle...

Handle cash and credit transactions, ensuring the accuracy of guest billing... previous experience with pre-opening of a hotel is a big plus... job description...

Promote guest satisfaction throughout the operation... respond to guest complaints in a timely manner... the only 5-star hotel in the city to feature a terrace off...

Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively... work closely with other departments, such as housekeeping...

Ability to focus attention on guest needs, remaining calm and courteous at all times... el único hotel de 5 estrellas de la ciudad que cuenta con una terraza en...

Assist bartenders with guest service at any busy period... the only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), sls barcelona...

Owning the guest experience and creating unforgettable moments throughout their visit... the only 5-star hotel in the city to feature a terrace off every guestroom...

Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items... what you’ll do**...