TRABAJO GUEST HOTEL SANT ADRIÀ DE BESÒS, BARCELONA

Department: guest relations... assist with training hotel staff on guest service best practices and vip protocols... ability to adjust services and approach based...

Provide information and demonstrate knowledge of all hotel facilities and services... update guest profiles and preferences based on information received during...

Promote all hotel functions and facilities... assist guest with general information when front office is not available... previous experience in an upscale or lifestyle...

Handle cash and credit transactions, ensuring the accuracy of guest billing... previous experience with pre-opening of a hotel is a big plus... job description...

At least two years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel... what we are looking for...

Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively... work closely with other departments, such as housekeeping...

Assist bartenders with guest service at any busy period... the only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), sls barcelona...

Ability to focus attention on guest needs, remaining calm and courteous at all times... el único hotel de 5 estrellas de la ciudad que cuenta con una terraza en...

Owning the guest experience and creating unforgettable moments throughout their visit... the only 5-star hotel in the city to feature a terrace off every guestroom...