TRABAJO GUEST MANAGER SANT ADRIÀ DE BESÒS, BARCELONA

Department: guest relations... assist with training hotel staff on guest service best practices and vip protocols... maintain accurate records of guest preferences...

Handle cash and credit transactions, ensuring the accuracy of guest billing... handle guest complaints and inquiries promptly in a professional and empathetic manner...

Ability to focus attention on guest needs, remaining calm and courteous at all times... coordinate and communicate with various departments and all levels of staff...

Handle cash and credit transactions, ensuring the accuracy of guest billing... support and assist team members in handling guest inquiries and requests and in resolving...

Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively... work closely with other departments, such as housekeeping...

Assist guest with general information when front office is not available... assist with luggage for arriving and departing guests as needed... job description...