TRABAJO GUEST SERVICES SPECIALIST SANT ADRIÀ DE BESÒS, BARCELONA

Department: guest relations... ability to adjust services and approach based on changing guest needs and hotel dynamics... maintain accurate records of guest preferences...

Update guest profiles and preferences based on information received during calls... provide information and demonstrate knowledge of all hotel facilities and services...

Handle cash and credit transactions, ensuring the accuracy of guest billing... handle guest complaints and inquiries promptly in a professional and empathetic manner...

Handle cash and credit transactions, ensuring the accuracy of guest billing... support and assist team members in handling guest inquiries and requests and in resolving...

Work closely with other departments, such as housekeeping, kitchen, food and beverage, and front desk, to coordinate services and enhance the guest experience...