TRABAJO GUEST SERVICES SUPERVISOR SANT ADRIÀ DE BESÒS, BARCELONA

Department: guest relations... ability to adjust services and approach based on changing guest needs and hotel dynamics... maintain accurate records of guest preferences...

Handle cash and credit transactions, ensuring the accuracy of guest billing... support and assist team members in handling guest inquiries and requests and in resolving...

Work closely with other departments, such as housekeeping, kitchen, food and beverage, and front desk, to coordinate services and enhance the guest experience...

Negotiate rates, space rental and/or hotel services within approved booking guidelines... work closely with other hotel departments to facilitate services agreed...

Handle cash and credit transactions, ensuring the accuracy of guest billing... handle guest complaints and inquiries promptly in a professional and empathetic manner...

Owning the guest experience and creating unforgettable moments throughout their visit... inglés – avanzado jornada: completa inicio: incorporación inmediata sobre...

Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items... what you’ll do**...

Work closely with the events, catering and operations teams to ensure seamless execution of group bookings and exceptional guest experiences... job description...