TRABAJO DELIVERY PROCESS SPECIALIST IT SANT CUGAT DEL VALLÈS, BARCELONA

Understanding the process execution according to standard processes... we are looking for a junior scientific project specialist... this hub is located in san cugat...

Represent the platform end-user perspective in it collaborations... ensure consistent involvement in new platform and process implementations and enhancements...

Analyzes requirements and develops high-level and detailed business process designs to the elementary business process (ebp) level and derived logical process (dlp)...

• assist in building and maintaining client relationships, understanding their requirements, and supporting solution delivery... these emails may request recipients...

Technical expertise: strong knowledge of servicenow, it service management, and hr service delivery, supported by relevant certifications... knowledge regarding architecture...

Incident/repair status tracking: keep track of the status of incidents and where they are in the service process (microsoft dynamics)... answering questions on delivery...