TRABAJO TECHNICAL SUPPORT IT SOFTWARE SANT CUGAT DEL VALLÈS, BARCELONA

it support l2 en barcelona... solucionarás incidencias de hardware y software de nivel 2... #li-dnp ticketing , jira, ticketing , jira...

• participate in defining software requirements and specifications... • provide technical expertise and support to team efforts, acting as a subject matter expert...

Provide technical leadership in application roadmap by close coordination with system owners...   tasks / responsibilities : as a member of the global application...

• contribute to the documentation of software requirements and specifications... • support the implementation of emerging technologies and best practices...

Experience in production support and troubleshooting preferred... represent the platform end-user perspective in it collaborations... architect or developer is ideal...

We will discuss it on our first call...   skills : degree in it engineering or equivalent... communicate and work together with different it areas and the business...

technical leadership: provide technical guidance and leadership during the implementation of new requirements on the servicenow platform... facilitate informed cross-functional...

We will discuss it on our first call... good communicator, able to translate complex technical solutions into simple-to-understand explanations for less technical...

Perform technical assessment and interface assessments...  we will discuss it on our first call... support projects roll out to deliver on the global strategy...

Problem escalation: if the problem cannot be resolved immediately, escalate it to a higher level of technical support or another person... analyzes issues with invoicing:...

Understands sales process, information and support requirements, and assists sales staff in identifying leads (leverage)... dxc does not make offers of employment...

Understanding of software quality assurance principles... provide technical guidance and coaching to developers... collaborate with it team and business to determine...

Structured individual development plan covering both soft and technical training programs, certifications, and language learning... the legitimate basis of the treatment...