TRABAJO CUSTOMER SERVICE SUPPORT NATIVE SANT CUGAT DEL VALLÈS, BARCELONA

This position involves customer file management, customer support, and order management... your responsibilities and impact working as a customer service assistant...

Strong communication and customer service skills... identify opportunities for improving support processes and enhancing customer satisfaction...

Your responsibilities and impact working as a customer satisfaction expert will be:support of new/existing customers close cooperation with the sales, application...

Your responsibilities and impact working as a customer success manager will be:support of new/existing customers close cooperation with the sales, application engineers...

Works individually, in teams or as leader, to determine customer requirements in complex and often ambiguous outsourced environments... the multi service line solution...

Evaluate and validate customer needs against proposed solutions... lead presales support activities and influence key stakeholders... offer feedback on service issues...

Your responsibilities will include developing security solutions, competitive costing, and aligning business cases to support client environments...

• follow established best practices and standards in infrastructure service delivery... • support the development of infrastructure documentation, including incident...