TRABAJO L2 TECHNICAL SUPPORT SANT CUGAT DEL VALLÈS, BARCELONA

It support l2 perfil buscado (hombre/mujer) ofrecerás buen servicio al cliente a través de ticketing (jira) correo electrónico y teléfono según corresponda...

Provide technical support and guidance during and after deployment... technical expertise: develop and maintain technical documentation for opentext configurations...

Provide technical leadership in application roadmap by close coordination with system owners... this includes: support user communities in asian or eu zone for application...

• provide technical expertise and support to team efforts, acting as a subject matter expert in specific domains... • assist in solving complex technical challenges...

• take ownership of challenging technical tasks and collaborate on architectural decisions... • contribute to troubleshooting and problem-solving in software development...

Perform technical assessment and interface assessments... support projects roll out to deliver on the global strategy... experienced in incident management, problem-solving...

• support the implementation of emerging technologies and best practices... • participate in training and development programs to enhance technical skills...

• support project execution and resource allocation... • provide technical assistance to team members... computer science) or equivalent combination of education...

Create, edit, and maintain technical documentation including user manuals, system specifications, presentations and process workflows... ♛ valuable /desirable: knowledge...