TRABAJO ANALYST CUSTOMER PROCESS SUPPORT SANTA CRUZ DE TENERIFE, SANTA CRUZ DE TENERIFE

process improvement:identify recurring customer issues and suggest improvements to enhance the support process... familiarity with intercom or similar customer support...

• identify, evaluate and prioritize customer problems and complaints... • analyze customer problems and formulate plans of resolution...

Identify, evaluate and prioritize customer problems and complaints... analyze customer problems and formulate plans of resolution... evaluate new services, processes...

• monitor the purchasing process as applicable... • conduct performance review process for employees... • provides on going analytical support by monitoring the...

Ensuring exceptional customer service • empowers employees to provide excellent customer service... • ensures disciplinary procedures and documentation are completed...