TRABAJO TECHNICAL INTERMEDIATE LEVEL SUPPORT

If no immediate solution found, assign the incident ticket to the corresponding 2nd level support... • track and resolve 1st level incidents if possible... es/opiniones/capitole-consulting-opiniones-e2060890...

Provide remote technical support for customers and field service engineers (fses)... certification(s) in relevant technical areas (e... manage your schedule efficiently...

technical major is preferred... collaborate with cross functional teams to support logistical and technical needs... provides complex information and technical support...

At least 2 years support experience... manages workload effectively following support procedures... perform technical tasks in support of asset management application...

• 2-4 years experience in an entry level technical support role...  the technical support specialist will also provide technical expertise on projects, site visits...

As part of the technical support help desk and support system provide first class support to our clients post-delivery... o perform technical trainings to clients...

The 1st level support team is in charge of the contact with the users and the resolution of the 1st level requests... the position will be responsible for the training...

About the job we are currently seeking an innovative and dedicated individual to join our middle tier technical support team as a systems technical support engineer...

Essential job functions provide professional, courteous and prompt technical support for assigned complex system level software products... continue to develop professional...

Own the customer relationship, handling and resolving technical issues... communicate the status of high-severity incidents/ outages to clients/ partners/stakeholders...

What you will do in this role as a technical support advisor on our team, you will: - in a correct, customer friendly and efficient manner answer and/or solve complex...

What you will do in this role   as a technical support advisor on our team, you will:  - in a correct, customer friendly and efficient manner answer and/or solve...

level 1,2,3 technical support – resolves post sales technical issues... required qualifications this role requires advanced experience in the services & technical...

The technical support specialist will provide timely and accurate updates to internal and external users impacted by these processes... the inter will support monitoring...

What you will do in this role as a technical support advisor on our team, you will:- provide expert support to remotely resolve hardware and/or software technical...

What you will do in this role as a technical support advisor on our team, you will: - provide expert support to remotely resolve hardware and/or software technical...

We are looking for a level 2 technical support specialist for one of our most important clients... key responsibilities and tasks:the level 2 technical support specialist...

You will be accountable for ensuring the effective delivery of corporate it ets (enterprise technology services) services to our global customers through the global...