TRABAJO USER SUPPORT HELP DESK

Te buscamos a ti si: tienes titulación universitaria o técnica en sistemas, telecomunicaciones (cualquier rama), multimedia, programación, redes, o similares;has...

✔️generar documentación y/o actualizar los procedimientos existentes para reducir el número de incidentes abiertos a service desk... ✔️análisis de tickets para determinar...

Rol: full timesalario: €20k -€25knivel de inglés: avanzado (hablado y escrito) - obligatoriopresencial: lleida✍️responsabilidades:gestionar y dar seguimiento a tickets...

Managing user requests... we are looking for a user support data validation and quality assurance specialist... documentation creation - drafting and managing...

Experience using help desk call logging system... support lounge, training, tech orientations etc...   about the role: the technical support specialist provides...

Install, configure and support (imac) end-user devices... manage user system access for various applications... prioritising and allocating within it support teams...

Meet or exceed all help desk metrics and process requirements - ticket management protocols, time tracking, communication requirements, etc...

This includes password resets, unlocking accounts, and modifying user roles and permissions... • support to internal customers: provide assistance to internal staff...

deskside support calls... handling customer service support... understanding of client management, user response (email/verbal)... experienced in asset management...

As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before...

Performs well under pressure execute a very high degree of tact and courtesy when interfacing with user community, a customer friendly attitude and the ability to...

About the role interpret, evaluate, and resolve problems reported to the help desk regarding various hardware, software, and corporate systems...

Ideal candidate should have 3-5 years’ experience in windows desktop support and infrastructure support... provision and support remote site networks (e...

Checks that both user and vendor sla’s are held... maintains direct vendor contact regarding third line maintenance support issues and fault tracking...

user experience research & design manager job overview the user experience research & design manager will be a subject matter expert in the domain of user...

user experience research & design manager job overview the user experience research & design manager will be a subject matter expert in the domain of user research...

• experience using help desk call logging system...  the technical support specialist will also provide technical expertise on projects, site visits and gartner...

Location: lisbon, portugal role: as tech\/services support analyst, your role would typically involve providing technical support and assistance to end-users, customers...

Strive to meet or exceed user satisfaction goals... you will take ownership of all user (customer) requests and resolve them while generating exceptional user satisfaction...