TRABAJO CUSTOMER ISSUE RESOLUTION VALENCIA, VALENCIA

• optimise our customer contact strategy inc... you will manage the teams that cover customer support and customer service operations teams... your tasks & responsibilities:•...

Profile fluent in dutch and french working proficiency in english experience as a customer service agent communicative and empathetic disciplined and accurate respectful...

Collaborate with internal teams to ensure seamless issue resolution...    your role: customer experience specialist as a customer experience specialist, you’ll be...

Management and resolution of problems at technical level... previous experience in direct contact with customer and suppliers...   customer requirements analysis...

Management and resolution of problems at technical level... main technical interface with the project customer and production plant...   the product system development...

What's in it for you    we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

Monitors exception reports for quick data integrity resolution... timely and accurate billing and accounting invoices customers the expected charges timely and accurately...

What's in it for you      we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

Be accessible and provide a first resolution rate by using internal knowledge databases... they became one of the biggest international customer experience solution...

•    quarterly reviews of sales efficiency & effectiveness metrics to provide structural recommendations to head of sales and wider regional sales teams to improve...