TRABAJO WORKPLACE CUSTOMER EXPERIENCE C1

workplace customer experience - workplace service delivery associate... seleccionamos personal en nuestro ã¡rea de workplace para la gestiã³n de experiencias y reuniones...

Your place in the team    as the senior customer experience expert, you will be the driving force behind the development and execution of vodafone customer experience...

The s-csm oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress...

They oversee all aspects of frontline customer experience, including tracking customer experience kpis, tnps, complaints management, and conducting mystery shopping...

A strong desire to deliver the best possible customer experience through iterating and improving processes... a self-starter, with excellent organisational skills...

experience in customer service positions or similar... you will be part of the customer service experience department performing the following functions...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

customer experience strategy: develop and implement customer experience strategies aligned with vodafone business goals, working closely with appropriate stakeholders...

Years of project management experience...   experience with process improvement and efficiencies...   experience with international teams is a must  solid background...

Strong experience in vendor management, stakeholder communication, and multi-location leadership... the main responsibility of the workplace team is ensuring the...

Your profile bachelor´s degree 3+ years’ experience in the following areas sales, pre-sales, services or solution/product management 1+ years of overall supply...

Additionally, you’ll establish strong relationships with key stakeholders within client organizations, analyze customer data to identify trends and opportunities...

Keep customers advised about their order status – measured through acx (agilent customer experience survey): ease of placing order and ease of tracking order handle...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

The customer project manager has day-to-day accountability for a project team supporting and leading enterprise customer delivery with a total of up to €1 million...

Previous experience in a customer service role is preferred... collaborate with other departments to address customer concerns and improve overall customer satisfaction...

experience in the customer service industry and ideally in a contact centre environment... prioritize customer satisfaction, going the extra mile with every interaction...

You will have a basic knowledge of mobile networks architecture and kpi metrics impacting customer experience...   you will perform customer insights kpi reporting...