ACCOUNT MANAGER

Company MissionPayhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to improve our environmental and social impact and become B Corp certified. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.We’re changing the world of payments, and we’re looking for an exceptional team to help us.About The RolePayhawk is seeking an experienced and driven Account Manager (AM) to join our team. In this role, you will be responsible for managing and expanding a portfolio of high growth potential accounts, driving customer adoption and satisfaction, and ultimately achieving revenue growth targets.ResponsibilitiesDevelop and maintain strong relationships with customers to become a trusted advisor and advocate for their needsCollect and analyze data to learn more about your customers’ behaviour, identify expansion opportunities and formulate account growth strategies covering multiple geographies, legal entities, champions and economic buyersDrive revenue growth through upsell and cross-sell opportunities to deliver against your revenue targetsOwn commercial negotiations and contracting activitiesProactively engage with customers to ensure successful product adoption, satisfaction, and value realizationIdentify and address any customer issues or concerns to ensure high customer retentionWork closely with the product team by actively sharing feedback received from your accounts in order to improve/continuously grow our productMaintain updated knowledge of Payhawk product and servicesRequirements4+ years of experience in a SaaS sales / account management roleStrong track record of revenue quota achievement Demonstrable experience of owning and closing expansions within large multinational organizationsStrong commercial acumen and ability to drive revenue growthExcellent communication and interpersonal skillsStrong communication skills in Spanish and EnglishStrong problem-solving and analytical skillsProactive, self-starter with a track record of successAbility to work in a fast-paced, dynamic environmentCompany Benefits30 days holiday paid leave, plus bank holidaysCompetitive compensation packageExchange policy to another Payhawk office (Amsterdam, London, Paris, Berlin, Sofia)Flexible working hours and opportunity to work from homeRegular team-wide eventsOpportunity to use the Payhawk product with monthly travel allowance.Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Spain..Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.