BD APPLICATIONS ENGINEER TECHNICAL SUPPORT SPECIALIST ELECTRICAL DESIGN SOFTWARE
Descripción de la oferta de empleo
Join a company dedicated to ensuring a more secure world by connecting and protecting customers through inventive electrical solutions.
What You Will Experience In This Position.
Understand the challenges faced by prospects customers and the industry in relation to electrical CADdriven software applications.
Address customer issues via phone email chat and inperson communication.
Oversee progress on customer cases raised to vendors and thirdparty providers.
Build and deliver software solution training and professional services (online and inperson) for customer implementations.
Create blogs videos podcasts and webinars to educate users and provide selfhelp resources.
Suggest improvements to customer design and manufacturing processes in the electrical control systems market.
Develop new solution definitions to meet customer challenges using electrical design and manufacturing applications.
Ensure customer success through excellent interactions and experiences.
You Have.
A bachelor’s degree in electrical engineering computer science mechanical engineering or equivalent work experience.
3 years of relevant experience (5 years preferred).
Fluency in English and Spanish with the ability to hold technical (engineering) conversations.
Ability to travel an average of 25% of the time with the possibility of up to 50% and work remotely from home.
Experience providing technical support training field support or applications engineering support for software applications.
Implementation experience is highly preferred.
Experience documenting requirements and proposing solutions preferably in the electrical or automation field.
Any AutoCAD Electrical experience is a plus.
Proficiency in Microsoft Office (Excel Word PowerPoint Access).
Experience working with relational databases such as MS SQL E3.
Series design suite or Oracle is an asset.
Experience in programming or project management is a plus.
The company.
A dynamic global reach with diverse operations around the world providing ample career opportunities and a chance to make an impact every day.
A commitment to safer systems helping build a more sustainable and electrified world through innovative electrical solutions.
A $3.
B company with a dedicated global team of over employees offering solutions across enclosures electrical fastening and thermal management.
A strong emphasis on strengthening communities where our employees live and work with support for philanthropic activities through our matching program.
Core values that drive us to deliver excellence for our employees and customers.
Innovative & adaptable Committed to integrity Customerfocused Respectful and teamoriented Optimistic and energizing Accountable for performance Comprehensive benefits to support the lives of our employees.
Detalles de la oferta
- Approach People Recruitment
- Sin especificar
- 13/12/2024
- 13/03/2025
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