BILINGUAL(SPANISH AND ENGLISH) CUSTOMER SERVICE ASSOCIATE
Descripción de la oferta de empleo
We support individuals coming from all walks of life.
Company Name.
FIS Global Job Description Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.
Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What you will be doing Serves as the primary contact for customer issues via email and inbound telephonic support in Spanish and English Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution Meets standards of job, such as quality standards, adherence to schedule and average handle time May provide guidance and/or mentoring to less experienced associates Other related duties assigned as needed What you bring 1 year or more experience working in a Spanish Campaign in a Call Center Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communications skills in both English and French REQUIRED Computer navigation and operations skills Ability to work both independently, as well as in a team environment Willingness to learn and to be open to feedback Added bonus if you have Banking related industry experience Demonstrated success in a dynamic environment; ability to adapt to rapid change What we offer you A fantastic range of benefits including medical, dental, vision, and paid vacation Great workspace with dedicated and motivated colleagues A broad range of professional education and personal development possibilities – FIS is your final career step! A variety of career development tools, resources and opportunities A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass I'm interested I'm interested Privacy Policy Imprint
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 29/11/2024
- 27/02/2025
Strong sales and customer relationship-building skills... languages: fluent english and spanish are essential... generate and send daily and weekly reports of owner bookings and obtain approvals from owners... impeccable work ethic and solid commitment... exceptional written and verbal communication......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Job with us and other partner english academies... 000€ in tuition the first year and 6... only one year university and instituto cervantes accredited spanish language program students can work in spain and this is the canterbury english magic formula for living and working in spain at an unbelievably......
Analytics and reporting: monitor engagement and performance metrics to understand content impact, providing insights and recommendations for future strategies... excellent communication skills, both written and visual, with the ability to adapt tone and style to match the brand and audience......
Strong written and oral business communication skills... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for the next steps in the sales process update and maintain prospect and customer data......
Ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about... job requirements c1 or native written english proficiency... we are looking for a junior technical customer......
Customer service and support... experience in invoicing and customer service... autonomous and proactive... basic knowledge of accounting skills: fluent in english and spanish... enthusiastic, self-motivated, effective under pressure and flexible... responsive and reliable with an ability to work both......
Your proficiency in building and expanding relationship networks extends both internally and with clients... the work style should be detail-oriented, efficient, reliable, and performance-ready... marked pragmatism and solution-oriented approaches are distinctive features, coupled with the ability to......
Bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food andbeverage servers, food service supervisors, restaurant and food service manager, catering manager,assistant beverage manager, kitchen manager, banquet coordinator, beverage server, beverage shiftmanager......
Bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food andbeverage servers, food service supervisors, restaurant and food service manager, catering manager,assistant beverage manager, kitchen manager, banquet coordinator, beverage server, beverage shiftmanager......
