BUSINESS OPERATIONS MANAGER

Booksy connects beauty, wellness and health professionals with local customers, powering millions of appointments annually.
As a Booksy employee, you’ll join a team of 800+ around the world building the fastest growing appointments marketplace.
Regardless of the position you hold, you’ll make a direct impact every day helping our providers grow their businesses and build loyal client relationships in their communities.
Our Vision Be the destination for scheduling, empowering service providers to thrive and consumers to discover and book services.
ur Values People first.
We empower and elevate the service provider, the consumer, and their communities.
Act like an owner.
We take responsibility for our actions and their results.
Work as a team.
We collaborate and care about the success of our team and others.
Shoot for the moon.
We have ambitious goals and overcome obstacles with tenacity.
Interested in joining us? Read on for more.
n anticipation of the increasing scale and complexity of the business, we’re now looking for a leader for the Key Account management team.
our responsibilities.
Revenue Optimization.
Collaborate with sales, CS and marketing teams to develop and implement strategies to maximize revenue generation.
Analyze sales data and performance metrics to identify areas for improvement and implement actionable insights.
Optimize pricing strategies and discounting practices to maximize profitability while maintaining competitive positioning in the market.
Monitor sales pipeline health, identify bottlenecks, and implement solutions to accelerate the sales cycle.
Sales Process Improvement.
Streamline and standardize sales processes to enhance efficiency and effectiveness.
Work closely with the Project Management team to ensure smooth implementation of process improvements and automation initiatives.
Identify opportunities to enhance sales productivity through technology adoption and system integration.
Forecasting and Reporting.
Develop and maintain accurate sales forecasts based on historical data, market trends, and business insights.
Generate regular reports and dashboards to track key performance indicators (KPIs) related to revenue, sales pipeline, and customer acquisition.
Provide insights and recommendations to senior leadership based on comprehensive data analysis.
Cross-Functional Collaboration.
Liaise with Business Operations, Business Analysis, and Project Management teams to ensure alignment of revenue operations with overall business objectives.
Collaborate with Finance to optimize pricing models, revenue recognition processes, and financial reporting accuracy.
Partner with Marketing to align lead generation efforts with sales goals and customer segmentation strategies.
Team Management.
Lead and mentor a team of Revenue Operations Specialists, providing guidance and support to drive individual and collective performance.
Set clear goals and objectives for the team, regularly review performance, and provide constructive feedback for professional development.
Foster a culture of continuous learning and innovation within the Revenue Operations team.