Ver oferta completa

CALL CENTER TEAM LEADER - BELGIUM AND NETHERLANDS

Descripción de la oferta de empleo

Where will you work? Our client is an international company leader in the insurance sector for home appliances.What will you do? We're looking for a Team Leader for their Contact Center's sales team for France and Netherlands located in Madrid. In this possition, your main tasks will be the following:- Being responsible of the Team and HR management like organizing daily schedules, manage absences and holidays, resolve employee relations issues...- Ensuring efficient customer service by providing daily direction and communication to the teams and managing the workload.- Creating and maintaining a high-quality work environment, implementing improvement strategies and creating reward activities.- Giving feedback and having monthly performance reviews with agents (1-2-1) including coaching and audits.- Managing monthly incentives and coordinating their approval with the Operations Manager.- Meeting with other departments to report processes, resolve issues and implementing strategies.Who are we looking for? You're the one we're lookinf for if:- You speak an advanced level of both French and Dutch.- You have experience leading teams of at least 6-8 people in a contact center environment.- You live in Madrid.- You have outstanding communication, organization and motivating teams skills.- You have demonstrable skills to achive objectives.What do we offer?- Full-time long-term contract directly with our client.- Hybrid work model (3 days per week of remote work and 2 days at office).- Working hours with flexible entrance from Monday to Friday (8am/9am to 5pm/6pm with 1 hour break)- Competitive fixed salary of 28k-30k€ gross per year + variable.- Monthly restaurant ticket.- Free private health insurance after the 1st year in the company.- Free policy for employees (they can insure one of their appliances/mobile phones for free with us).- Possibility of attending language classes and other wellbeing activities and training sessions.- Employee Support Program (Legal advice, Social Resources, Personal finances, etc.)- Free coffee and fruit in the office.

Ver oferta completa

Detalles de la oferta

Empresa

Talent Search People

Localidad

En toda España

Dirección

Sin especificar - Sin especificar

Fecha de publicación

06/01/2025

Fecha de expiración

06/04/2025

Cómo detectar ofertas falsas

Asesor/a Formativo/a en Call Center - Centro de Formación

RemoteandTalent

Requisitos del puestorequisitos: - al menos 1 año de experiencia trabajando en un call center... ¡haz que tu carrera despegue con nosotros como asesor/a formativo/a en call center - escuela de formación! con altas probabilidades de crecimiento en remote and talent, estamos en la búsqueda activa de un......

Buscamos call center o grupos de trabajo .

Rupalu sl

Somos una empresa consolidada con mas de 12 años de experiencia en el sector requisitos del puesto tener un call center ser un grupo de trabajo minimo 5 personas ser empredendor experiencia en el sector minimo 1 año tlfono: +34 692309225... ofrecemos campañas de telefonia y energia, asi como otros productos......

Team Leader

Kaptiva sports

Si te encanta el deporte y en especial el futbol, estamos buscando un team leader dedicado y responsable para unirse a kaptiva sports y trabajar con adolescentes en diferentes torneos y clinics... este rol es esencial para garantizar el bienestar, la comodidad y la seguridad de nuestros jugadores, además......

CALL 14-2024-1 Research Engineer for a Cloud 5G/6G Lab

Centre Tecnològic de Telecomunicacions de Catalunya

Cttc offers and promotes a diverse and inclusive environment and welcomes applicants regardless of age, disability, gender, national origin, race, religion, or sexual orientation... the pmt-upc is located 10 minutes' walk from the beach and the city center of castelldefels, also close to childcare centers......

Social Media Platform Assistant and Creator

Vanta Recruiting

Analytics and reporting: monitor engagement and performance metrics to understand content impact, providing insights and recommendations for future strategies... brand collaboration: work closely with the marketing team to understand and align with brand values, campaign goals, and messaging......

CALL 12-2024-1 Technician of Competitive Calls

Centre Tecnològic de Telecomunicacions de Catalunya

Proactive, flexible, and problem-solving attitude... soft skills: excellent interpersonal and communication skills have organizational, planning, and analytical skills, with high level of accuracy and attention to detail... we have 2 buildings in the campus, with state-of-the-art facilities, comfortable......

Back End Developer Team Lead (PHP)

Triskel Consulting

Facilitating and driving the team’s timely and high-quality delivery to production, taking ownership of ensuring that the team meets commitments and expectations... contribute to the architecture and design of new and current systems... our client, a well established igaming operator, is expanding its......

Digital Business Developer German And Dutch

Recruit4work SL

Strong written and oral business communication skills... com work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities, and pipeline diligently document customers' notes and deal details throughout a customer's interaction (using salesforce......

Administrative and techinical department

RAINSTEAL OIL & GAS

Administrative and technical departmentroustabouts / roughnecks, welders / mechanics, rig operators / drillers, engineers (petroleum andmechanical) health and safety officer, superintendent smp, smp supervisor, document controller clerk,community superintendent, training / hrd superintendent; smp engineer......

Administrative and technical department

RAINSTEAL OIL & GAS