CARE ACCOUNT SPECIALIST
Descripción de la oferta de empleo
our role will be pivotal in transforming and optimising our clinical operational processes, drawing from best practices in electronic medical record systems and other healthcare innovations.
With a strong foundation in clinical informatics, you'll ensure that our services are both efficient and of the highest quality.
ou will be responsible for liaising directly with the enterprise client and recommending clinical and wellbeing best practices.
You will also be responsible for preparing clinical staff to provide care services, including individual and group therapy sessions, critical incident stress management (CISM), and mental health/wellness related training sessions.
A significant part of your role will involve setting up, reviewing, and refining our Standard Operating Protocols (SOPs) to ensure that Service Level Agreements (SLAs) are consistently met.
our passion for destigmatising mental health, combined with your adherence to the highest ethical and professional best practice standards, will drive the success of this role.
You will collaborate closely with the Strategic Wellness Advisory Team, Clinical Team and other internal stakeholders.
Implement and refine operational processes to meet client’s demands for an effective clinical care solution, including crisis helpline and roster management for onsite/virtual care.
Take the lead in setting up, regularly reviewing, and refining clinical Service Level Agreements (SLAs) and SOPs.
Ensure accurate reporting of account metrics and clinical utilisation, including data gathering and analysis of clinical data for reporting purposes.
Manage cases and provide insights and recommendations to client on overall mental health services Ensure preparation of clinical staff for clinical services.
Provide consultation and intervention for crisis situations ( Risk assessments, recommend interventions and track outcomes) Work with internal commercial, clinical, and strategy teams for alignment with commercial demand, internal policies, and processes.
Conduct talks and workshops at the client’s site (on an as-needed basis).
Collaborate effectively with team members based in the Singapore timezone, while accommodating communication and workflow requirements for clients primarily located in US/Canada and LATAM time zones.
Detalles de la oferta
- Intellect
- En toda España
- Sin especificar - Sin especificar
- 11/12/2024
- 11/03/2025
Report to the operations specialist and coordinate daily interventions and tasks... great english and spanish fluency (b2-c1 level both written and spoken) being already in possession of a permit to work in spain or the eu other features that would help a lot: effective communication with the operations......
We are looking for a junior technical customer success specialist to join our customer success team... a computer with the following parameters: ram - 16 gb or higher (for windows); 8 gb or higher (for mac os)... high motivation for helping customers and it curiosity, basic technical understanding......
As the vip account manager, you will play a pivotal role in nurturing and managing high-value players within your market... our client, and international player within the online entertainment sector is building a new vip team and looking for experienced vip account managers for the different markets......
Asistente de atención médica - visa patrocinada - home care - alojamiento pension plan - dorchester uk reach hr es una compañía que se especializa en reclutar profesionales de la salud... la experiencia previa es una ventaja... proporcionar atención de primeros auxilios e inmovilización de los ancianos......
Descripción del puesto: confidencial cuenta con una posición como public relations specialist para crear y mantener una imagen positiva de la empresa a través de estrategias de comunicación efectivas con los medios y el público... 000,00 € eur por año bruto jornada laboral: de lunes a viernes modalidad:......
B2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations... detail-oriented teamwork as the first contact with our guests, greening them in a polite and well-spoken......
Interés por el sector de los mercados financieros... webinars: planificación y organización de webinars... otros datos del puesto posibilidad de realizar un contrato de prácticas de al menos 500h... crear los mejores contenidos para los blogs temáticos del área... optimizar el contenido seo......
Interés por el sector de los mercados financieros... webinars: planificación y organización de webinars... otros datos del puesto posibilidad de realizar un contrato de prácticas de al menos 500h... nivel avanzado/nativo de portugués... crear los mejores contenidos para los blogs temáticos del área......
Nivel avanzado/nativo de checo... webinars: planificación y organización de webinars... crear los mejores contenidos para los blogs temáticos del área... optimizar el contenido seo... conocimiento de herramientas de gestión de contenido y rrss... requisitos del puesto estudiantes de grado en economía......
Functions:• provide direct nursing care to patients requiring level 2 and 3 care in accordance with established ccl policies, procedures, and protocols... • acts as the lead coordinator of all disciplines for well-coordinated patient care... icu hospital london - nurse rhr is looking for nurses with......
