CHANGE MANAGER (BI-LINGUAL ENGLISH AND SPANISH)

Change Manager (Bi-Lingual English and Spanish) Barcelona Office Job Overview.
We are seeking an experienced Bilingual Change Manager with fluency in English and Spanish to lead and manage change initiatives within a large-scale SAP S/4HANA transformation program.
The ideal candidate will have a strong background in change management, particularly within the context of major enterprise resource planning (ERP) implementations, and will be instrumental in driving successful adoption and integration of SAP S/4HANA across the organization.
Key Responsibilities.
Change Management Strategy.
Develop and execute a comprehensive change management strategy for the SAP S/4HANA transformation program, ensuring alignment with overall project goals and timelines.
Stakeholder Engagement.
Engage with key stakeholders at all levels of the organization, including executives, business leaders, and end-users, to understand their needs, concerns, and expectations related to the transformation.
Communication.
Design and deliver clear, concise, and culturally sensitive communication plans in both English and Spanish to inform, educate, and engage stakeholders throughout the transformation process.
Training and Development.
Oversee the development and delivery of training programs in English and Spanish to ensure users are well-prepared to utilize SAP S/4HANA effectively.
This includes creating training materials, conducting workshops, and coordinating with external training providers.
Resistance Management.
Identify potential areas of resistance and develop proactive strategies to address concerns and mitigate risks associated with the change.
Impact Analysis.
Conduct thorough impact assessments to understand how the SAP S/4HANA implementation will affect different business units, processes, and roles, and develop tailored change management plans accordingly.
Change Champions.
Build and manage a network of change champions across the organization to support the change management efforts and facilitate grassroots-level adoption.
Monitoring and Reporting.
Establish key metrics to measure the success of change management activities and regularly report progress to senior leadership, highlighting successes, challenges, and areas requiring additional support.
Continuous Improvement.
Continuously seek feedback from stakeholders and refine change management strategies to ensure the effective adoption and long-term sustainability of SAP S/4HANA.
Key Skills and Experience.
Bilingual Proficiency.
Fluent in both English and Spanish, with the ability to communicate effectively in both languages across all levels of the organization.
Change Management Expertise.
Proven experience in leading change management efforts within large-scale transformation programs, particularly in ERP implementations such as SAP S/4HANA.
SAP S/4HANA Experience.
In-depth understanding of SAP S/4HANA and its impact on business processes, with experience in facilitating its adoption across diverse business units.
Communication Skills.
Exceptional verbal and written communication skills in both English and Spanish, with the ability to convey complex concepts in a clear and culturally appropriate manner.
Stakeholder Management.
Strong interpersonal skills with a demonstrated ability to build and maintain relationships with a wide range of stakeholders, including senior executives.
Project Management.
Solid project management skills, with the ability to manage multiple priorities and deliver results within tight deadlines.
Cultural Awareness.
Sensitivity to cultural differences and the ability to tailor change management approaches to different regions and organizational cultures.
Training and Facilitation.
Experience in designing and delivering training programs and workshops in both English and Spanish, with a focus on user adoption of new systems.
Problem-Solving.
Strong analytical and problem-solving skills, with the ability to identify potential challenges and develop effective solutions.
Adaptability.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing project requirements and timelines.
Qualifications.
Bachelor's degree in Business, Change Management, Human Resources, or a related field.
Certification in change management (eg, Prosci, ACMP) is highly desirable.
A minimum of 5 years of experience in change management, with specific experience in large-scale ERP implementations, particularly SAP S/4HANA.
Fluency in English and Spanish is required.