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COSTUMER SERVICE

Descripción de la oferta de empleo

La empresa DANONE esta buscando a una persona con formación en el ámbito de la alimentación (nutricionista, graduado en tecnología de los alimentos, entre otros) que también tenga experiencia laboral en un contact center o en un servicio de atención a consumidores.El candidato ideal debe tener la capacidad de trabajar en equipo y colaborar con diferentes departamentos como marketing, comunicación, comercial y fábricas.Funciones: o Procesos de Atención al Consumidoro Revisión y actualización de procedimientos y argumentarios.o Identificar oportunidades de mejora del procesoo Participar en el equipo multidisciplinar para la implementación de nuevas herramientas tecnológicas (IA, cambios de centralita).o Realización de informeso Otros procesos de Calidado Suministrar a clientes la información de Calidad que necesiten (búsqueda de certificados, información sobre ingredientes, etc)o Adaptación de información técnica a un lenguaje más entendible.Requisitos: º Experiencia previa como costumer serviceº Experiencia en gran consumo y conocimientos/formación sobre alérgenos, recomendaciones dietéticas generales, entre otros.º Inglés altoCondiciones: º Contrato inicial de 6 meses con posibilidad de ampliar 6 meses más.º Jornada de trabajo: lunes a viernes, 40hs semanalesº Salario: 28K B/A, se valorará un salario superior según experiencia.
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Detalles de la oferta

Empresa
  • Adecco
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 13/11/2024
Fecha de expiración
  • 11/02/2025
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