COSTUMER SERVICE
Descripción de la oferta de empleo
Quina serà la teva missió a l’empresa?
-Gestió d’incidències i consultes dels clients a través de canals com telèfon, correu electrònic o xat, oferint respostes clares i efectives.
-Resolució de problemes per garantir la satisfacció del client amb solucions personalitzades.
-Seguiment i gestió de comandes fins a la seva resolució, assegurant la qualitat del servei i la fidelització del client..
-Proporcionar informació i orientació als clients sobre productes, serveis o processos, assegurant que comprenguin correctament les solucions ofertes.
-Coordinació amb altres departaments (com vendes, logística o tècnic) per garantir que els serveis i solucions compleixen les expectatives del client.
-Participar activament en altres funcions que puguin ser necessàries per al desenvolupament del negoci.
Al perfil seleccionat se li ofereix:
-Formar part d’una empresa consolidada en el seu sector-
-Desenvolupar un rol polivalent i dinàmic.
-Ocupar un lloc de treball estable i amb projecció de futur.
-Participar en un projecte innovador i assumir un repte professional..
-Acompanyament i formació contínua.-Jornada completa amb horari partit i certa flexibilitat.
Detalles de la oferta
- RECRUITING Montseny
- 23/12/2024
- 23/03/2025
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