CRITICAL FACILITIES TECHNICIAN

Iron Mountain Data Centers (IMDC) is seeking a Critical Facilities Technician to deliver technical and facility support in our 24x7 data center environment. This critical role ensures the smooth operation of electrical, HVAC, and building management systems to meet uptime standards for our customers. We are looking for a dedicated professional with specific technical expertise and a commitment to operational excellence.Your role in our missionSafety and Compliance: Execute all work following safety protocols to protect personnel and facilities, and adhere to IMDC’s strict safety guidelines.System Monitoring: Operate and maintain critical infrastructure, including UPS systems, generators, cooling equipment, fire suppression systems, and security systems, ensuring optimal performance.Maintenance and Repairs: Perform preventive and corrective maintenance on HVAC, electrical, and building systems, ensuring minimal disruption to operations.Service Management: Manage and resolve service tickets, troubleshoot electrical and mechanical issues, and support customer equipment installations using IMDC’s ticketing system.Daily Operations: Perform routine inspections and operational readings on all critical systems, identifying and addressing potential issues proactively.Vendor and Workflow Coordination: Escort and oversee vendor maintenance activities, ensuring adherence to IMDC procedures, and assist in developing Methods of Procedure (MOPs) for maintenance activities.Valued skills and experienceSeveral years of experience in critical facilities, data centers, or industrial operations, with hands-on experience in:UPS systems and power distribution units (PDU).HVAC systems, including CRAC/CRAH units and chiller systems.Generators and fuel systems.Relevant certifications such as EPA Universal (for HVAC), Electrical Journeyman License, or equivalent technical trade certifications are highly preferred.Bachelor’s degree in Engineering or completion of a technical apprenticeship program is required.Strong ability to diagnose and resolve mechanical and electrical issues promptly while adhering to documented procedures.Ability to prioritize, manage multiple tasks, and complete work efficiently under minimal supervision.Availability to work shifts, including nights, weekends, and holidaysDiscover what we offerDiscover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belongingGlobal Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunitiesChampioning Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come