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CRM BUSINESS ANALYST

Descripción de la oferta de empleo

Greeting from iXceed Solutions.Founded on the grounds of innovation – iXceed Solutions , is an ISO certified , leader in Talent and Digital recruitment solutions , serving fortune 100 companies globally .We have many global accolades to our credit – UK Enterprise Awards - HR Tech Start-up of the year- Europe - 2022 , UK IT Awards - Leading Talent & Digital Solutions of the Year 2022 , Titan Awards-Entrepreneur of the Year -2023 , Asia fastest growing HR tech companies in 2023, Iconic Brand of the Year in Staffing & Recruitment 2023 , Top 4 The Most prominent Talent solutions firm to work with in 2024 , Hottest HR Tech Startup by Business World , The Greatest Brands & Leaders Asia & GCC -2020 -2021 by Asiaone.Website : www.ixceed-solutions.co.ukLinkedIn URL : https://www.linkedin.com/company/ixceed-solutionsI have an urgent requirement of CRM Business Analyst at Saint Cugat, Barcelona (onsite). If you are interested in this role, please share me your updated resume. Position: CRM Business AnalystLocation: Saint Cugat, Barcelona (onsite)Duration: Full Time/ Permanent HiringMust Have:CRM to Microsoft Dynamics integration is must and candidates must have Microsoft Dynamics hands on experience.Job Description:Excellent business analysis and PM skills coupled with excellent techniques and ideally with some methodology.Ability to analyze the structure of the business (integration between Marketing, Sales & Customer Services / Post Sales)BA will perform analytics part Understanding of Customer Journey & ProcessesAs-Is/ To-Be process mappingAbility to streamline processesStrong Documentation Management ExperienceAlign internal and external stakeholders of the benefits of new technology or strategies/ requirements/ processes.Ability to run workshops and training sessions to ensure that everyone is on board and understands the processes involvedAt least 3 to 5 years’ experience of working with a CRM system - ideally with MS Dynamics CE –Ability to discover and implement new requirements into future designAbility to write complete user stories to illustrate the requirements for new feature so that Dev team can understand and estimate the work to be doneAbility to support CRM IT PM to plan development and roll out of new CRM featuresAbility to support Product Owner in the agile build and management of the CRM backlogAbility to support CRM team during testing phase of each release by writing business scenarios in accordance with the relevant business process and solution designAbility to capture enhancement requirements from the support cases and create user story that can be added to the CRM backlogThanks and Regards,Ajay ThakurAccount ManagerDirect : +44 2080950378Email : ajayt@ixceed-solutions.comhttps://www.linkedin.com/in/a-j-thakur/
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Detalles de la oferta

Empresa
  • iXceed Solutions
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 05/10/2024
Fecha de expiración
  • 03/01/2025
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