CUSTOMER CARE ADVISOR FOR HOME ELECTRONICS IN BARCELONA (GERMAN SPEAKER)
Descripción de la oferta de empleo
Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project What's in it for you? Possibility to work either 39h/week or 30h/week Salary Package of €/ month gross OR €/ month gross Indefinite contract (probation period 2 months) Working hours from Mo-Fr 9 AM to 6 PM (39h) OR 9 AM to 3 PM (30h) Hybrid position (33% in the office) Working in an international Team on site in Poblenou, Barcelona Hybrid Training of 8 days (nearly fully paid) Skills, qualifications and interests you need to succeed in this role.
A native-level proficiency in German and a C1 level of English A valid Spanish work permit (required) Start availability on or Living in Barcelona Excellent listening skills and proficient communication abilities A drive for excellence and professionalism Strong teamwork skills and dedication to collaborative success Excitement about intercultural communication and the expatriate lifestyle Your Future Company.
Your future company is a global leader in the BPO industry.
With employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands.
The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
Detalles de la oferta
- Sin especificar
- 14/10/2024
- 12/01/2025
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
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