CUSTOMER COMMUNICATIONS MANAGEMENT (CCM) DEVELOPER
Descripción de la oferta de empleo
Responsabilidades Principales Diseño y Desarrollo.
Crear y mantener soluciones de CCM utilizando la plataforma SmartComms.
Implementación de Proyectos.
Participar en la implementación de proyectos de CCM, asegurando su alineación con los requisitos del cliente y los objetivos de la empresa.
Colaboración.
Trabajar estrechamente con equipos multidisciplinarios, incluidos los equipos de marketing, ventas y TI, para garantizar la integración y coherencia de las soluciones de CCM.
Solución de Problemas.
Diagnosticar y resolver problemas técnicos relacionados con la plataforma SmartComms.
Capacitación.
Proporcionar capacitación y soporte a los usuarios finales y al personal del proyecto, asegurando un uso eficiente de las soluciones de CCM.
Requisitos Educación.
Título universitario en Informática, Ingeniería de Software o un campo relacionado.
Experiencia.
Mínimo de 5 años de experiencia en desarrollo de software, con al menos 3 años trabajando con plataformas de CCM como SmartComms (Preferiblemente) o Quadient, Inspire designer, Open Text….
Nivel de Inglés mínimo B2 Conocimientos Técnicos.
Experiencia comprobada en programación en lenguajes como Java, SQL y XML.
Conocimientos de integración de sistemas y gestión de bases de datos.
Habilidades Analíticas.
Capacidad para analizar y comprender los requisitos del cliente y traducirlos en soluciones técnicas efectivas.
Comunicación.
Excelentes habilidades de comunicación verbal y escrita, con capacidad para presentar ideas complejas de manera clara y concisa.
Trabajo en Equipo.
Habilidad para colaborar eficazmente con otros miembros del equipo y de la organización.
Capacidad de Resolución de Problemas.
Habilidad demostrada para diagnosticar y resolver problemas técnicos de manera eficiente y efectiva.
Deseable conocimientos en Base de Datos Documentales (OnBase, Alfresco, Documentum…) About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.
We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email.
for support.
Do not email for an update on your application or to provide your resume as you will not receive a response.
Doing something meaningful starts with a simple decision, a commitment to changing lives.
At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve.
Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.
Join us in driving growth and improving lives.
Detalles de la oferta
- CLICE Cigna Life Insurance Company of EUR SA-NV
- Sin especificar
- 04/10/2024
- 02/01/2025
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