CUSTOMER ENABLEMENT SPECIALIST – CUSTOMER SUCCESS - ITALIAN SPEAKING
Descripción de la oferta de empleo
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Key job responsibilities - Solve a variety of customer requests including billing escalations, account structure guidance, and cost optimization best practices - Manage numerous ad hoc requests concurrently - Prioritize and resolve customer and internal escalations - Simplify complex issues, provide customized reporting with the ability to understand, analyze, and effectively communicate to AWS customers - Become a subject matter expert and leverage best practices regarding AWS account structure, billing and accounts, and cost optimization - Develop training and documentation that the organization and customers can leverage at scale - Work with a broad set of key stakeholders including AWS Sales, account receivable (AR), customer service, legal, and AWS customers and partners - Drive adoption of the Customer Enablement team throughout WWPS EMEA - Gather insights from the business, formulating opinions and presenting soluti.......
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Detalles de la oferta
- amazon
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 15/10/2024
- 13/01/2025
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