CUSTOMER EXPERIENCE SPECIALIST
Descripción de la oferta de empleo
Customer Experience Specialist Location.
Valencia Spain Employment type.
Fulltime (39h) Remuneration.
Base salary.
DUTIES AND RESPONSIBILITIES.
Communicate with customers through various channels such as phone email chat and social media Showcase extraordinary communication skills such as listening empathy and can personalize every customer conversation Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face Identify and address customer needs to escalate internally to improve and/or develop processes Thrive for skyhigh performances focusing on the most important KPIs.
Customer Satisfaction quality and productivity Maintain customer satisfaction and retention through impactful customer experience REQUIREMENTS.
Excellent Dutch (C2) speakers with C1 English level Smart and enthusiastic problemsolver with a keen eye for customer service Calm and empathetic when dealing with (difficult) customers Curious and love to investigate and use their creative problemsolving skills to ensure customer satisfaction Targetdriven and trying to exceed expectations BENEFITS.
Excellent remuneration package based on experience skills and performance Shifts between 9.
and here the preference is to have some people dedicated for the late night shift ().
Fulltime contract of 39 hours per week Fully onsite (no remote work possibilities) Being a part of a dynamic and international team (25 nationalities) Benefit program which includes free breakfast/lunch sports classes Spanish classes Friday drinks and the coolest team events High performance culture to kickstart your career and potentially grow within the organization Support with the Spanish administration To apply for this position and to explore many other exciting opportunities visit and apply through our career page.
Monthly WeWow will provide candidates with contacts but do not have any housing or any relocation packages available.
Remote Work.
No
Detalles de la oferta
- TOPTALENT
- Sin especificar
- 26/08/2024
- 24/11/2024
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