CUSTOMER OPERATIONS WITH GERMAN AND ENGLISH
Descripción de la oferta de empleo
50% and satisfaction of client/supplier 4,5 out of 5) Handling and follow up of Customer e-mails.
Query Management originated in SC business (via email, telephone or Child Case) Follow-up of the queries received via phone call through a tool called Genesys (within 48 hours).
Analysis of customer accounts in SAP and ICON systems.
Outgoing calls for customer clarification requests.
Service contract administration tasks such as.
contract activation, adaptation, transfer, prolongation, terminations or suspensions.
Archive of the contracts in a digital platform (SCAT).
Printing and sending out of welcome letters to customers.
Duties on holidays when required and approved by the TL beforehand ¿A quién buscamos (H/M/D)? Basic level and some experience in SAP/FI Medium level and some experience in MS office tools, specially Excel High level of English and German ¿Cuáles son tus beneficios? 3 months hired with Page Personnel + 3 months hired with Page Personnel + Permanent contract Possibilities of working in a multinational company with really good international environment 3 days of teleworking and flexibility
Detalles de la oferta
- Sin especificar
- Sin especificar
- 14/11/2024
- 12/02/2025
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