TRABAJO TELEFONICA CUSTOMER SERVICES LEADER

The s-csm oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress...

Also to help the customer in his digital transformation journey... drive the security roadmap, and product development of the different security product families...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

Gives the visibility of the main critical issues, recovery plans, owners and impact dates to the customer services programme and material services management, synthesizing...

Manage customer budgets, ensuring profitability... ensure financial and customer management systems are kept current with relevant customer data...

customer success extends a client’s capacity to reach maximum operational efficiency... reporting to the emea sase customer success sr manager, in this role you...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

customer advocacyidentify and nurture advocates among our customer base to help promote our products and services... you will ensure the highest customer satisfaction...

Solid understanding of technical managed services...   knowledge ecs customer facing processes is a plus...   experience: 6+ years of overall experience in it...

Steadfast commitment to client and customer satisfaction experience with customer service software applications (e... establish and maintain a confidential and sensitive...

Documents customer success plan with customer and sales...    design and implement customer success plans... responsible for customer communications and conflict...

The candidate has demonstrable understanding of professional services and enablement services as it relates to enterprise software in the cloud...

We are currently seeking a director - technology services to join our aspac technology services leadership team... partner with and provide single point of accountability...

Drive customer insights by analyzing customer health metrics such as nps, csat, and churn data, to guide ongoing improvements and expansion opportunities...

Job category customer success job details about salesforce we’re salesforce, the customer company, inspiring the future of business with ai+ data +crm...

Experience the power of a game - changing career are you looking for what's next? we're a global technology and services leader that powers the brands of the future...

Experience providing customer service... qualificationspassionate about customer success... about ss&c technologiesss&c is a global provider of investment, financial...