CUSTOMER SERVICE
Descripción de la oferta de empleo
Atender todas las llamadas entrantes tanto de los clientes como de la red de ventas para el mercado de Iberia.
Procesar pedidos y garantías.
Gestionar quejas y reclamaciones.
Solucionar las incidencias de transporte para cumplir con los plazos establecidos.
Asistir a otros departamentos para asegurar la buena comunicación con los representantes y clientes.
Detalles de la oferta
- EUROFIRMS GROUP
- Sin especificar
- 20/08/2024
- 18/11/2024
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
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A customer-centric mindset with a firm commitment to delivering top-tier customer service... proficiency in using customer relationship management (crm) tools and other relevant software... your primary responsibility will be to deliver exceptional customer service, build last relationships, and provide......
