CUSTOMER SERVICE AGENT - ITALIAN SPEAKING ATHENS
Descripción de la oferta de empleo
Ensure that customer inquiries are dealt with in accordance with the performance and service standards as laid down by PeopleCert.
Ensure that relevant correspondence is handled within the set KPI standards.
Ensure that all complaints and inquiries relating to the work are answered in accordance with set procedures and guidelines.
Monitor, delegate and answer all queues from inbound requests (i.
.
email, chat, phone and social media) within set KPI standards.
Train and co-ordinate new partners’ and customers’ on-boarding according to the standards set by the international business units.
Ensure that the working environment is secure and orderly during all shifts and dress code is in accordance with standards set for Customer Service employees.
Work effectively in a team environment and liaise with other teams, in order to get the job done and reach the best possible results.
Carry out any reasona.......
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Detalles de la oferta
- PeopleCert
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 03/12/2024
- 03/03/2025
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