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CUSTOMER SERVICE AGENT L1 ITALIAN

Descripción de la oferta de empleo

advert->language($csl)->content --> The Customer Service Agent will serve as the primary point of contact for OEM (Oriniginal Equipment Manufacturer) vehicle owners, addressing and resolving all issues related to their vehicles, whether owned or leased through a subscription.
The agent will represent the OEM in interactions with customers, ensuring prompt and effective resolution of cases while maintaining high standards of service.
Responsibilities of Customer Service Agents.
Handle Driver Requests.
Manage driver inquiries through multiple channels, ensuring the identification and understanding of the request.
• Remote Assistance.
Identify and address the root causes of the assistance requests.
Record all the Customer contact in order to track the activities.
• Data Management.
Input relevant customer data into the case m.......
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Detalles de la oferta

Empresa
  • MSX
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 10/12/2024
Fecha de expiración
  • 10/03/2025
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